1.0ChrisMaverick dotcomhttps://www.chrismaverick.com/wpmavhttps://www.chrismaverick.com/wp/author/mav/rich600338<blockquote class="wp-embedded-content" data-secret="NP4yyKXYJ8"><a href="https://www.chrismaverick.com/wp/2022/03/23/the-fictional-complaint-department/">The Fictional Complaint Department</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.chrismaverick.com/wp/2022/03/23/the-fictional-complaint-department/embed/#?secret=NP4yyKXYJ8" width="600" height="338" title="“The Fictional Complaint Department” — ChrisMaverick dotcom" data-secret="NP4yyKXYJ8" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.chrismaverick.com/wp/wp-includes/js/wp-embed.min.js /* ]]> */ </script> I'm teaching a class called "Written Professional Communication" at the University of Pittsburgh. Amongst other things it's about... well, communicating professionally in writing. Currently we're working on "responding to complaints". In order to generate some complaint s to respond to I instructed my students to write a complaint letter as though they lived in the fictional universe of their choosing:Read more →http://www.chrismaverick.com/wp/wp-content/uploads/2022/03/complaintletters-200x300.png