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Tag: complaints

The Fictional Complaint Department

I’m teaching a class called “Written Professional Communication” at the University of Pittsburgh. Amongst other things it’s about… well, communicating professionally in writing. Currently we’re working on “responding to complaints”. In order to generate some complaint s to respond to I instructed my students to write a complaint letter as though they lived in the fictional universe of their choosing:

I'm teaching a class called "Written Professional Communication" at the University of Pittsburgh. Amongst other things it's about... well, communicating professionally in writing. Currently we're working on "responding to complaints". In order to generate some complaint s to respond to I instructed my students to write a complaint letter as though they lived in the fictional universe of their choosing: